Question 1

Who do you accept as clients?

Accepted Answer

Expatriates, executives, entrepreneurs, diplomats and international families relocating to Paris on a long-stay basis. Initial conversations are by referral or by private introduction.

Question 2

How quickly can someone become fully operational in Paris?

Accepted Answer

Under three weeks for most profiles, including non-EU nationals. The constraint is rarely paperwork — it is sequencing.

Question 3

Do you sign non-disclosure agreements?

Accepted Answer

Yes. NDAs are signed by default for any client who requests them, and discretion is the operating norm in their absence.

Question 4

Are your services available in English?

Accepted Answer

Entirely. Native French and fluent English. A bilingual presence is included at every appointment.

Question 5

What is the difference between BookAndSmiles and a corporate relocation agency?

Accepted Answer

Corporate agencies dispatch tickets. The house orchestrates. A single bilingual interlocutor is responsible for the entire transition and lifestyle of the client.

Question 6

Can you begin before I arrive in Paris?

Accepted Answer

Yes. We typically engage two to four weeks before arrival — apartment shortlist, documents pre-assembled, calendar of post-arrival appointments confirmed.

Question 7

Do you work with HR mobility departments?

Accepted Answer

Yes. Direct corporate mandates are accepted with monthly reporting and a single point of contact for the assignee.

Question 8

What neighbourhoods do you specialise in?

Accepted Answer

The 1st, 7th, 8th, 16th and 17th arrondissements, Neuilly-sur-Seine, Boulogne-Billancourt, Saint-Germain-en-Laye, Versailles and Fontainebleau.