Book & SmileParis · France
Your personal assistant in Paris, for clients from Japan.

Personal Assistant · Japanese Clients

Your personal assistant in Paris,
for clients from Japan.

Book & Smile is the personal assistant Japanese clients rely on in Paris: one trusted, bilingual person who handles corporate expatriate files for executives posted to Paris — titre de séjour, CPAM, banking, schooling at the Japanese or international schools — Japanese-speaking doctors, private appointments with the maisons and ateliers, gastronomy and culture arranged with precision, and written confirmations that leave nothing to interpretation. Open every day, 8:00 to 20:00 Paris time — and 24/7 for members. You ask. We handle it.

Tokyo is 7 to 8 hours ahead of Paris. Paris keeps its own hours, its own language and its own paperwork — and none of it waits for you to arrive.

From Japan, every French file — the visa appointment, the bank, the doctor, the school, the préfecture — takes a phone call in French during Paris hours, then a follow-up, then another. The distance turns simple tasks into weeks.

What if one trusted person in Paris carried the whole file for you, in your language, on your schedule?

What we handle for Japanese clients

  • Before you land — long-stay visa appointments for postings, documents translated and legalised, the arrival itinerary confirmed to the minute
  • French administration — titre de séjour and ANEF, OFII, CPAM and carte Vitale, impôts — filed, followed up, closed, with each step explained in writing
  • Banking and housing files — the right appointment, the complete dossier, utilities and insurance set up without a second trip
  • Health — Japanese-speaking doctors and specialists where available, English-speaking otherwise; appointments accompanied on request
  • Family — the Japanese school, international and bilingual schooling files, activities, household suppliers engaged properly
  • Culture and gastronomy — the tables that book out months ahead, private visits, ateliers and artisans, performances; everything confirmed in writing

Paris for Japanese clients: precision, in writing

Japanese clients expect what Paris rarely offers unprompted: punctuality, written confirmation and no surprises. We work the way you do. Every request is acknowledged, every appointment confirmed with the time, the address, the name of the person expecting you and the way to get there; every change is announced before it affects you. France is handled in French at Paris hours; you are informed in English or, through our Japanese-speaking contacts, in Japanese — and we work over LINE as readily as WhatsApp.

For visitors, the requests are often cultural: the restaurants that book out months ahead, private visits to museums and historic houses where such arrangements exist, appointments with the artisans Paris is known for, a performance at the Opéra, a day in Champagne or at Giverny with a chauffeur. We propose rather than list, and we say plainly what cannot be arranged.

Executives posted to Paris, and their families

For companies posting executives to France, the first months decide whether the assignment is comfortable or exhausting. We run the administrative calendar — titre de séjour, OFII, CPAM, banking, insurance, utilities — in the right order and with complete dossiers, so that appointments succeed the first time. For families, we prepare schooling files for the Japanese school in the Paris area, international and bilingual schools, find Japanese-speaking doctors where they exist, and remain the one person to call when something in French needs doing. HR departments receive a written summary of what has been completed and what remains.

Time zones, and what we do not do

Tokyo is seven to eight hours ahead of Paris: a message sent during your morning is handled first thing in Paris and answered before your evening. We are not lawyers, tax advisers or a property agency; where regulated advice is needed we coordinate the professionals you choose and make sure what was decided is done.

Japanese clients who retain us

01

Japanese executives and their families posted to France

02

Visitors who want Paris arranged to the minute

03

Clients of the Paris houses and restaurants visiting from Tokyo

FAQ

Do you work with clients based in Japan before they arrive in Paris?

Yes. Most Japanese clients brief us from Japan, by WhatsApp or call, weeks before arriving. Visa appointments, documents, banking and the arrival itinerary are prepared so that Paris is operational on day one.

What languages do you work in?

We work in English and French, with Japanese-speaking contacts on request; we also work over LINE. France is handled in French; you are updated in writing in the language you choose.

What are your hours, given the time difference?

Tokyo is 7 to 8 hours ahead of Paris. We are open every day, 8:00 to 20:00 Paris time, for new requests — and 24/7 for members, so an urgent matter is never left to the next morning.

How does the engagement work, and is it discreet?

One-off assistance for a single file, or a monthly membership (Essential, Executive, Private Office) for ongoing support. Terms are agreed in a private consultation. NDA on request; one dedicated point of contact.

Do you have Japanese-speaking contacts?

Yes, on request — for medical appointments, schools and situations where you prefer Japanese. Written updates can be provided in Japanese through these contacts; our own working languages are English and French.

Can you handle an executive's posting for our company's HR department?

Yes. We run the administrative calendar for the executive and the family, from visa to carte Vitale, and report in writing to HR on what has been completed.

Can you secure the restaurants that are booked out months ahead?

Often, with notice and through the right request made in French; where a table cannot be obtained we say so immediately and propose an alternative of equal standing.

Consider it handled.

One trusted point of contact in Paris. Request a private consultation.

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